What is important to know before starting, especially in B2B
Ads are shown only to Free and Go users. Plus, Pro, Business, Enterprise and Edu subscribers see no ads at all, and neither do accounts identified as belonging to minors.
That is the most important limitation of this channel and nobody talks about it. If your target audience is decision makers in large organisations, they likely hold a Business licence — and you will not reach them through ads.
The practical implication: the channel is strong for small and medium businesses, freelancers, the early research stage and categories where the decision is made by a person, not a committee. It is weak for direct enterprise outreach. We say this before we start, not after.
How it works technically
| Details | |
|---|---|
| Campaign objectives | Reach — CPM billing · Clicks — CPC billing |
| Auction method | Second price, weighted by relevance |
| Bid | Set at the ad group level |
| Recommended starting point | $3–5 per click |
| Account structure | Campaign → Ad group → Ad |
| Feeds | Campaigns can be built from a product feed |
| Measurement | Impressions, clicks, spend, CTR, average CPC, average CPM and conversions |
Why this is an interesting moment
The platform reached a billion-dollar annual revenue run-rate in under two hundred days from launch, and is used today by tens of thousands of advertisers. It is available in more than forty countries, and self-serve access has opened in the Middle East region as well.
In other words: it is no longer an experiment, but it is still early. Those who enter now learn the channel while competition in it is relatively thin.
How we build a campaign
The difference between advertising in ChatGPT and advertising on Google is that there are no keywords here, only intent within a conversation. The ad group is built around a description of the situation in which your ad is relevant, not around a term the user typed.
That changes the creative from the ground up. An ad that sounds like a banner will be read as an interruption; an ad that sounds like a useful answer will be read as a continuation of the conversation.
What we will not promise you
We will not promise that ad spend will influence the organic answers — it will not, and that is OpenAI's declared policy.
We will not promise access to user conversations. Advertisers receive aggregated, non-identifying data only.
And we will not promise this is the right channel for you. If your target audience sits behind Business licences, we will tell you so and invest the budget where it will work.
Frequently asked questions
Related reading
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